Ola, electric vehicle maker, has announced the launch of a new customer subscription plan, Ola Care Subscription. The Ola Care Subscription offers two plans: Ola Care and Ola Care+. Both the plans are aimed at offering after-sales service to customers of its electric vehicles (EVs).
Ola Care pricing and benefits
Ola Care is priced at Rs 1,999 per year, while Ola Care+ will cost Rs 2,999 annually. The relatively cheaper Ola Care plan offers services such as free labour on service, theft assistance helpline, and roadside and puncture assistance. In Ola Care+, customers will also get annual comprehensive diagnostic, free home service and pick-up/drop, free consumables, and 24/7 doctor & ambulance service, along with all the Ola Care benefits.
Both the plans offer customers access to Ola’s service network which the company claims is equipped to cater to customers at the convenience of their doorstep or at their nearest Ola Experience Centres.
For an annual subscription, Ola takes care of scooter diagnostic, towing and puncture assistance and theft assistance for free. The company also provides care during breakdowns with 24×7 ambulance service, online doctor consultation, taxi for an onward journey, hotel accommodation in case of a breakdown outside city limits and vehicle custody services for user comfort.
In addition to the Zero-labour charges, Ola has also announced that it has waived any convenience fee on doorstep services, including pick-up and drop.