Tech Mahindra will have a reasonable time to transition to a new leader, chief executive CP Gurnani, who is set to retire in December, has said.

The CEO of India’s fifth-largest software services firm was addressing analysts during a meet in the city on Friday.

“The way I look at it, this is a running train and there will be a reasonable transition period between me and the new leader,” Gurnani said while responding to analyst queries.

The existing team will stay and he will continue to be a part of the team, he said, adding, “the strategy is built around customers and not individuals.”

Gurnani also said the company was witnessing some pause in decision making by clients due to ongoing global macroeconomic challenges but demand for business transformation projects among enterprise customers is expected to continue.

The company said that products and platforms business will be consolidated under the Comviva brand.

These strategies could lead to some organizational changes, he added. “Naturally, those divisional heads will be internally or externally appointed, mainly internal,” Gurnani told ET.Tech Mahindra will also hive off the business solutions for co-creation with customers into a separate business stream.

The company also announced an incentive strategy to drive cross-selling of solutions to large customers.

On analyst concerns that Tech Mahindra might be losing out on large vendor consolidation deals to larger players, Gurnani said the IT services provider preferred deals coming from niche technologies.

“In certain cases, our right to win is much stronger. Hence, we don’t think we are impacted (by vendor consolidation deals). But we use data analytics to see where we can get hurt and that is why we focus on customer centricity and co-creation with customers,” Gurnani told reporters on the sidelines of the event.

Despite inflationary and macroeconomic challenges, the software exporter is working around clients’ budgetary constraints but has not seen instances where it has been denied a price increase, he said.

“We went to about 100 clients last year saying things are becoming tougher. Decisions may have been delayed by a few months, but every client has respected that our costs have gone up. We sat across and said if we can only spend a limited amount, let’s try to find a way out to manage within that budget,” Gurnani said.

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